Tips for Cato's New & Used Furn Outlet
Doesn't Recommend
Joined 7 years ago
Horrible Customer Service On Phone.
I called this store to make a donation of some clothes and furniture items. They woman on the phone snapped that they "don't take clothes" and asked if our furniture was "nasty". I tried to set up a time for the items to be picked up next week, to which she stated that they get a lot of calls and that they would not look back in the book to find my information for a pickup next week. I would need to call again next week and hope they could pick up my items. I am moving next weekend, and need to be sure the items are removed from the premises. I will never call this place again. There are other places that actually APPRECIATE their customers and their business.
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