100 Westlake Rd Ste 200, Fayetteville, NC | Directions 2831435.074635 -78.978023
Mon - Fri, 9am - 6pm; Sat, 10am - 3pm
I wanted to take a few moments and let you know about your fantastic employee. Our year with AAIMs wasn't marked with high praise for your company or for our former property manager. My wife and I felt neglected when we needed our property manager to help resolve a termite issue. The issue was resolved, but only after my wife and I had to pay more money out of our pocket to ensure repairs and inspections were done properly.
This email however is not to focus on the negative, but rather to praise your new employee Krystle. When she came on board as our property manager, we felt that we were in truly better hands. Unlike our previous property manager, Krystle provided us contact information and invited us to call or email at any time. Her response time alone (less than 24 hours) impressed us, as we had previously gone up to 3 weeks without hearing from our property manager.
Krystle's positive attitude, customer service, and dedication make her an asset to your company. Her professionalism and desire to treat her clients with dignity and respect set her apart from other property mangers. The attention to detail, care, and responsiveness Krystle provided us were what we had expected from AAIMs all along. She truly is a great face for your company, and hopefully will bring many future positive reviews for AAIMs.
While I previously was reluctant to recommend AAIMs to other military families who need property management, I wouldn't hesitate to recommend Krystle as a property manager.
Thank you for your time,
I’m very satisfied with the work that Aaims has done for me.
AAIMS Property really came through for me when my home had no tenants in it for months with a different company. They used great marketing strategies to get my rental income back and have made managing my property so much less of a headache. I truly appreciate all they do.
The folks at AAIMS have been very professional with my wife and I. As investment property owners we want someone to work hard and to find the right tenants for us. That is what they do. They do it better than anyone if you ask me.
As a landlord, I wanted to find a property management company that would ensure respectful renters and handle the big stuff...and that's exactly what I got with AAIMS. They have a great tenant screening process and because of that I have had excellent tenants for the past 7 years in my rental property. Really appreciate your hard work so my mind can be at ease.
I've been living under AAIMS for 4 and a half years now, in two different apartments. The maintenance staff is understanding and prompt when resolving issues and repairing things that come up. They are hands down the best property management place that I've ever rented with. My property manager is very attentive and helpful whenever I have questions or concerns. The office staff is extremely friendly and are always willing to help out. I would recommend (and actually do) renting through these guys over all competitors throughout the Fayetteville area. Not only are they excellent, but they own all the awesome properties and their prices are reasonable.
AAIMS Property initially appears to be too good to be true. But the "too good" is the truth! AAIMS delivers what they say and then some. Going the extra mile is just how they roll. My girlfriend and I fell in love with a place. We had a few technical issues. They were patient and worked it out with us. AAIMS was extremely responsive, fast, efficient, professional and had a sense of humor.
Staff is diligent about their work and very good about getting back to me if I don't reach them initially. They've been very good to me and I appreciate it.
AAIMS has done so much for us and we really appreciate it. We were having some difficult issues with our renters until we hired them and had them take care of things. We could not be happier with the results!
I have to say thanks for the time and effort you have so graciously put into managing our rental property. Your team of experts have done an excellent job and I know we will be using your services for any needs we may have in the future as well. Thanks again for the dedication and hard work!
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